The Heat P ump Company

Frequently Asked Questions

What is a heat pump?

A heat pump is a heating system that uses energy from the air outside to heat your home and hot water. It is a more efficient alternative to traditional oil or gas heating.

How does a heat pump work?

A heat pump takes heat from the outside air and transfers it into your home. Even when it is cold outside, there is still heat in the air that the system can use.

Are heat pumps suitable for Irish homes?

Yes, many Irish homes are suitable for heat pumps, especially when the property is well insulated. A home survey can confirm if your house is ready or if upgrades are needed first.

Do heat pumps work in cold weather?

Yes. Heat pumps are designed to work in colder weather and can still provide heating during Irish winters.

Are heat pumps better than oil or gas boilers?

Heat pumps are usually more energy efficient and can help reduce your carbon footprint. They can also lower running costs when installed in the right home.

Do heat pumps heat water as well?

Yes. Most heat pump systems can provide both space heating and hot water for your home.

Are heat pumps noisy?

Modern heat pumps are designed to run quietly. The outdoor unit makes some sound, but it is usually not disruptive when installed correctly.

How long does a heat pump last?

A well-installed and properly maintained heat pump can last many years. Regular servicing helps keep the system running efficiently.

Do I need underfloor heating for a heat pump?

No, underfloor heating is not always required. Heat pumps can also work with suitable radiators, but the system must be designed correctly.

Is a heat pump good for the environment?

Yes. Heat pumps use electricity and renewable heat from the air, which can reduce carbon emissions compared to oil or gas heating.

How do I know if my home is ready for a heat pump?

The best way is to book a home assessment. We check insulation, heating demand, radiators, hot water needs, and the general condition of your current heating system.

What happens during a heat pump survey?

During the survey, we inspect your home, review your heating setup, check where the outdoor unit could go, and explain what type of system may suit your property.

How long does heat pump installation take?

Most installations take a few days, depending on the size of the home and the work required. If extra upgrades are needed, the timeline may be longer.

Will my old boiler be removed?

Yes, if your heat pump is replacing an old boiler, the existing system can be safely removed as part of the installation process.

Where is the outdoor heat pump unit placed?

The outdoor unit is usually placed outside the home in a suitable location with good airflow. We choose a spot that works well for performance, access, and appearance.

Do I need new radiators?

Not always. Some homes can use existing radiators, while others may need larger or upgraded radiators to work efficiently with a heat pump.

Will installation cause a lot of disruption?

There will be some disruption during the work, but we aim to keep it as smooth and tidy as possible. We explain the process clearly before the installation starts.

Can a heat pump be installed in an older home?

Yes, but older homes may need insulation or heating system upgrades first. The survey helps us understand what is required.

Do I need planning permission for a heat pump?

In many cases, heat pumps do not require planning permission, but this can depend on the property and location. We can advise you during the survey.

What type of heat pump do you install?

We focus on reliable heat pump systems for Irish homes, including air-to-water heat pumps. The right system depends on your property, heating needs, and budget.

Do heat pumps need servicing?

Yes. Regular servicing helps keep your heat pump efficient, safe, and reliable.

How often should a heat pump be serviced?

Most heat pumps should be serviced once a year. This helps prevent issues and keeps the system performing well.

What is included in a heat pump service?

A service may include checking the outdoor unit, controls, pressure, filters, electrical parts, water flow, and overall system performance.

Can you repair heat pumps?

Yes, we can inspect and repair heat pump issues. If your system is not heating properly, making unusual sounds, or showing an error, we can help.

What should I do if my heat pump stops working?

Check the controls first and see if there is an error message. If the issue continues, contact us and we can arrange support.

Do you offer aftercare after installation?

Yes. We provide support after installation to help you understand your system and keep it working correctly.

Will you show me how to use the controls?

Yes. After installation, we explain how to use the controls, set temperatures, and get the best performance from your heat pump.

Can you maintain a heat pump you did not install?

In many cases, yes. We can inspect the system and let you know what servicing or repair work is possible.

What are common heat pump problems?

Common issues include incorrect settings, low pressure, blocked filters, poor airflow, or system errors. Many problems can be fixed with proper servicing.

Do heat pumps come with a warranty?

Most heat pump systems come with a manufacturer warranty. Warranty details depend on the brand, model, and installation requirements.

How much does a heat pump cost in Ireland?

The cost depends on your home, the system size, installation work, and whether upgrades are needed. A survey gives the most accurate quote.

Are heat pump grants available in Ireland?

Yes, grants may be available for eligible homeowners through SEAI. Grant rules and amounts can change, so it is best to check your eligibility before starting.

Can you help with the grant process?

Yes. We can guide you through the main steps and explain what information may be needed for your heat pump upgrade.

Will a heat pump lower my energy bills?

A heat pump can lower running costs when the home is suitable and the system is designed correctly. Good insulation is important for best results.

Is a heat pump expensive to run?

Heat pumps are very efficient, but running costs depend on electricity prices, home insulation, system settings, and how much heating you use.

Is a heat pump worth the investment?

For many homeowners, yes. A heat pump can improve comfort, reduce reliance on oil or gas, and increase energy efficiency over the long term.

Do I need to upgrade my insulation first?

Some homes may need insulation upgrades before installing a heat pump. This helps the system work more efficiently and keeps your home warmer.

Can a heat pump add value to my home?

A heat pump can make your home more energy efficient and attractive to buyers, especially as more homeowners look for lower-carbon heating options.

Why do heat pump quotes vary?

Quotes vary because every home is different. The final price depends on property size, heat demand, cylinder requirements, radiator upgrades, controls, and installation complexity.

How can I get an accurate price?

The best way is to book a home survey. We assess your property and provide a clear quote based on the work needed.

Why Choose Us

Heat Pump Support Without the Stress

Choosing a heat pump company in Ireland should feel simple and clear. We give honest advice, explain your options properly and help you choose the right solution for your property instead of pushing a one-size-fits-all system.

Heat pump specialists

We focus on heat pump systems, including air-to-water installation, servicing, diagnostics and upgrades for Irish homes.

Clear home assessments

Before recommending a system or repair, we look at your home, heating setup and comfort needs so the advice is based on your property.

Grant guidance

We help homeowners understand the heat pump grant process and what may be needed before applying or upgrading.

Servicing after installation

Our support does not stop after installation. We help keep systems performing properly through maintenance and long-term care.

Repair & diagnostic support

When something goes wrong, we help find the cause and recommend the right next step without unnecessary confusion.

Local service areas

We work with homeowners across Dublin, Kildare and Meath, offering reliable support from enquiry to completion.

Customer Reviews

See What Irish Homeowners Say About The Heat Pump Company

A heat pump is an important investment for your home. That is why we focus on clear advice, careful installation, reliable servicing and honest support before, during and after the work is complete.

Aoife Brennan 1 month ago

From the first quote to the final commissioning, the team installed our air-to-water heat pump without any fuss. The house is warm, the hot water is plentiful, and our running costs have dropped noticeably. Genuinely first-class work.

Liam O'Sullivan 1 month ago

We replaced an old oil boiler with a heat pump and couldn't be happier. The installers were tidy, on time, and explained how the controls worked before they left. Highly recommend them for anyone considering the switch.

Ciara Doyle 2 months ago

Really pleased with our new air-to-water heat pump. Good advice on sizing and a clean, professional fit. Only reason it's not five stars is the job took a day longer than planned, but the end result has been excellent.

Harry Whitfield 2 months ago

Outstanding from start to finish. They surveyed the property properly, recommended the right heat pump for our home, and the installation was seamless. The whole house is comfortable now and the system runs so quietly you forget it's there.

Emily Carter 3 months ago

Brilliant service and great value. Our air-to-water heat pump was installed with minimal disruption and the engineers were polite and knowledgeable throughout. Lovely warm home and lower bills — exactly what we hoped for.

Heat Pump Solutions Designed for Irish Homes

Irish homes need heating systems that can handle changing weather, damp conditions and rising energy costs. A well-designed heat pump system can provide steady, comfortable heat while helping reduce reliance on oil, gas or solid fuel heating.

At The Heat Pump Company, we help homeowners choose, maintain and improve heat pump systems that match their property. Whether you are planning a new air-to-water heat pump installation, looking for servicing, dealing with a fault or considering an upgrade, our team gives clear advice from the start.

A heat pump is not just a product. It needs to be matched to the home, installed correctly and maintained over time. That is why we focus on proper assessment, practical recommendations and long-term support.

Service Areas

The Heat Pump Company provides heat pump installation, servicing, repair and upgrade support across key areas in Ireland.

We support homeowners across Dublin with heat pump installation, servicing, diagnostics and system upgrades.

Looking for heat pump support in Kildare? Our team helps with air-to-water systems, maintenance, repairs and upgrades.

We provide heat pump solutions for homes across Meath, from first assessment to ongoing system care.

Not in these areas? Contact us and we will let you know if we can help.

Contact The Heat Pump Company

Need help with heat pump installation, servicing, repairs or upgrades? Contact our team and we will guide you through the next step.